Ledge stands behind the quality craftsmanship of its products. Ledge wants customers to be 100% satisfied with their purchase and overall shopping experience. That’s why Ledge offers a 30-day return, in-store credit policy on all regular-priced items.
No refunds will be given on merchandise returned after 30 days of the original purchase date.
The return policy applies only to products purchased directly from Ledge. For products purchased from authorized dealers or third-party resellers, their return policy applies. Customers should contact them directly for return/exchange information.
Returns/exchanges are not accepted for final-sale items, special orders, or installed items. Monogrammed, customized, or made-to-order items cannot be modified, canceled, returned, or exchanged unless damaged or defective. Defective items will be exchanged or a Merchandise Certificate issued if no longer available. All sales are final on clearance items. Other exclusions may apply.
Items must be in as-new condition. Goods N Goodies reserves the right to refuse returns, credits, or exchanges on damaged or misused items.
If the order has been produced or shipped, the customer will automatically receive a refund applied to the original payment method minus a 20% restocking fee, typically within 15 business days.
Return shipping costs are the responsibility of the customer unless merchandise was shipped incorrectly.
Customers should include a copy of the original receipt with the merchandise for expedited service.